Terms of Use

1. About these terms

These Terms of Use govern your use of this website operated by Smiley Thirai Crackers ([registered legal entity name and constitution]), registered at Sivakasi–Virudhunagar Road, RR Nagar, Near Ramco Cement Factory, Sivakasi, Virudhunagar District, Tamil Nadu, India (“we”, “us”, “our”). By browsing the site or submitting an enquiry you confirm that you have read and accept these terms and our Privacy Policy.

2. Enquiry-only storefront — no online sale

In line with the Supreme Court of India order of 2018, firecrackers are not sold or paid for online on this website. Preparing a WhatsApp order request is for review and enquiry only, not a confirmed sale or payment receipt. No message is sent automatically; you choose whether to send the prepared message to us in WhatsApp. Our team must confirm availability, delivery and final details personally.

• Prices, offers and availability shown on the site are indicative and may change without notice.
• Nothing on the site is a binding offer to sell. Submitting an enquiry is a request, not an order.
• A sale is formed only when our team confirms the items, final price, delivery and payment method with you directly by WhatsApp or phone, and you accept that confirmation.
• No card, UPI or other payment details are collected on this website.

3. Eligibility and responsible use

You must be at least 18 years old and legally able to enter into a contract to submit an enquiry. Firecrackers are hazardous, age-restricted goods.

• You are responsible for the lawful purchase, transport, storage, handling and use of any products, and for supervising their use.
• You must follow all central, state and local laws and any local restrictions in force at the time — including rules on permitted (e.g. “green”) crackers, decibel and emission limits, bursting time windows, and any temporary or area bans.
• You must not use the site through automated means, scrape it, attempt to bypass the human-verification step, or interfere with its operation or security.

4. Product information

Product names, images, descriptions and combo contents are provided for general guidance. Colours, effects, packaging and pack sizes may vary. The final specification, price and availability are the ones we confirm with you at the time of your order.

5. Delivery

Where delivery is lawful and feasible, orders are dispatched through registered transport providers. Delivery areas, timelines and charges are indicative and are confirmed with you before dispatch. We may decline to deliver to any location where doing so would be unlawful or unsafe.

6. Changes, cancellations and returns

Any change, cancellation, replacement or refund is handled case by case and agreed with you at the confirmation stage. Because these are hazardous goods, [confirm your returns/refund policy — e.g. items cannot be returned once dispatched except for damage or a wrong item notified within 24 hours of delivery].

7. Coupons and offers

Discount codes are subject to their own conditions (minimum value, validity, eligible items, usage limits), apply only when accepted by our system, and may be changed or withdrawn at any time. They have no cash value.

8. Intellectual property

All content on this site — text, graphics, logos, images and layout — belongs to Smiley Thirai Crackers or its licensors and may not be copied, reproduced or reused without our written permission.

9. Disclaimers and limitation of liability

The site is provided “as is”. To the extent permitted by law, we exclude implied warranties about the site’s availability or accuracy. We are not liable for any loss arising from misuse, unlawful use, or unsafe handling of firecrackers, or from your failure to follow product instructions or applicable law. Nothing in these terms limits any liability that cannot be limited under Indian law.

10. Indemnity

You agree to indemnify us against claims, losses and costs arising from your breach of these terms or your unlawful or unsafe use of the products.

11. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Sivakasi / Virudhunagar, Tamil Nadu have exclusive jurisdiction over any dispute, subject to any consumer-protection rights you have to approach a forum near you.

12. Updates and contact

We may update these terms; the date at the top shows the latest version. Questions about these terms: smileythiraicrackers@gmail.com or +91 90036 03562.